Key Performance Indicators is a jargon that is used in almost every industry whether it is IT, Automobile or Online business. KPI is a Metric but a Metric is not necessarily a KPI! There will be a target specified against each KPI and the value can be above or below the target set. One may collect 20-25 metrics for a department but there might be 5 or 6 metrics which can be used to track the performance of the group or the department. These metrics are generally classified as KPI's and each KPI can be lined to the goal of that department. KPI is decided by management and will be aligned to the program or organization goals.KPI is easy to understand and everyone working in the department from the lowest role to the highest role should be able to interpret/understand the metrics. Whenever the KPI value falls below or above the target values action should be taken. It is difficult for an organization to perform or for a client to monitor the performance of a partner without KPI...
Automation Hangout is a podcast hosted by George Ukkuru, one of India’s most popular conference speakers and reputed automation professionals. George will be discussing the latest trends, challenges, and practices around automation of testing, DevOps, and robotic process automation with leaders from Product, IT Services, and Global 1000 organizations. The podcast will help IT professionals improve the automation levels, select the right tools and maximize returns from investments.